Generic NameDiyas & Lanterns
Seller Name: Chirro G
Seller Contact: 8887086997
Thank you for shopping with us. We strive to provide high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.
Returns
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Customers can request a return within 7 days of receiving the product.
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The item must be unused, undamaged, and in its original packaging with all tags, accessories, and invoices included.
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Products that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
Non-Returnable Items
The following items are not eligible for return:
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Used or damaged products
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Customized or personalized items
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Products without original packaging or invoice
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Items marked as non-returnable during purchase
Refund Process
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Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days to the original payment method.
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In case of Cash on Delivery (COD) orders, refunds may be transferred to the customer’s bank account.
Exchange Policy
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Exchanges are only applicable for damaged, defective, or wrong products delivered.
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Customers must report the issue within 48 hours of delivery with proper images/videos as proof.
Cancellation Policy
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Orders can only be canceled before they are shipped.
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Once the order has been dispatched, cancellation requests will not be accepted.
Shipping Charges
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Shipping charges are non-refundable unless the return is due to our mistake or a defective product.
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Customers may need to bear return shipping costs unless otherwise specified.
Returns accepted within 3 days
